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Customer Support Specialist

3 weeks ago

Bengaluru, Karnataka, India beBee Careers Full time

We are seeking a skilled Customer Support Specialist to join our team in Bangalore. As an international customer support representative, you will play a critical role in resolving client issues and providing exceptional customer service.

About the Role
  • You will utilize excellent English communication skills to effectively resolve client issues over the phone.
  • Work in a 24/7 office environment, ensuring seamless customer support operations.
Key Responsibilities
  • Analytically evaluate issues and develop creative solutions to resolve customer problems.
  • Apply problem-solving skills and think critically to independently resolve customer issues efficiently.
  • Demonstrate proactive behavior and show respect for customers' time.
  • Maintain effective time management, ensuring all interactions with customers add value.
Requirements
  • Candidates must possess excellent English communication skills.
  • Ability to work 24/7 in an office environment.
  • Analytical problem-solving skills are essential.
  • Problem-solving skills and quick thinking are necessary.
  • Proactive behavior and respect for customers' time are required.
  • Effective time management skills are necessary.
Benefits
  • Opportunity to apply for internal job promotions.
  • PF/Medical insurance benefits.
  • Cab facility available both ways.