Strategic Data Insights Specialist

1 week ago


Navi Mumbai, Maharashtra, India Acrotrend Full time

Discover the Opportunity at Acrotrend

Location: Navi Mumbai, with frequent travels as required.

Estimated Salary: Commensurate with your experience, in the range of ₹40-80 lakhs per annum.

About Us: Acrotrend is a customer insight and analytics consultancy trusted by leading brands to help acquire more customers, retain them and increase Customer Lifetime Value (CLTV).

Job Description: We are looking for a Strategic Data Insights Specialist who will join our team. They should be able to start soon.

Responsibilities:

  • You will be a key member of our Consulting team helping clients improve business decisions and actions by linking customer data analytics to actionable recommendations.
  • You will look to answer complex business and data questions, with a passion for extracting insights from data, structured thinking and successfully collaborating across teams.
  • You will own data and analytics requirements, design functional data models, KPI standardisations and design dashboards/report visualisations, plan and execute user acceptance tests and user adoption of delivered customer insight solutions.
  • You will collaborate with Acrotrend Technology and Delivery teams to build proof of concepts, demos, and working propositions to take to market, participating in pre-sales activities including proposal workshops, Statement of Work (SoW) and presentations to clients.
  • You will implement and oversee the quality of deliverables and effectively manage the Business Analysis team and day-to-day relationships to ensure exceptional performance.
  • You will also help clients understand and interpret customer behavioural trends and recommend actions that will overcome their business problems.
  • You will build and contribute to value generation through building and enhancing solution accelerators, frameworks and reusable methods to typical solution components.

Requirements:

  • You will use tool and methodologies like Agile, Prioritisation techniques etc. to elaborate the business requirements in use cases and solution features.
  • Your expertise on analysing customer data from digital channels along with transactional data sources to derive customer insight and analytics.
  • Your experience in delivering analytics and data management solutions on cloud based platforms like AWS, Azure, Snowflake etc.
  • Expertise in understanding of delivering BI and customer analytics solutions involving heavy data lifting, customer analytics use cases like churn/retention/segmentation/LTV and their application into marketing, sales, digital and customer services functions.
  • Working knowledge/understanding of customer analytics use cases, cloud data warehouses, data lakes and data marts, logical data models, SQL queries to analyse source data entities, ETL/ELT to deliver customer insights and analytics engagements.
  • Ability to work independently and in ambiguous environments, influence others and lead teams focused on specific objectives, across multiple work streams of large projects.
  • Experience in leading presentations and playback sessions to present findings in a simple and clear manner.
  • Experience of influencing the clients to make the right decisions for the project completion.
  • Your acumen for stakeholder relationship management.

What You'll Love:

  • You will have the opportunity to work in a successful, fast-moving mission-driven company.
  • You will have autonomy and growth opportunities.
  • You will collaborate with other brilliant minds.
  • You will always be surrounded by new challenges from clients, consultants and technology.


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