Community Engagement Manager
3 weeks ago
OPPO is seeking a Community Engagement Manager to join our team. As a key member of our community operations department, you'll be responsible for managing the membership program, planning marketing activities, and analyzing member data to increase sales and user stickiness.
Key Responsibilities:
- Manage the member management system, including user stratification, point system, and rights and interests setting, to improve user experience and satisfaction.
- Plan and implement member marketing campaigns, such as points redemption and coupon issuance, to promote member re-purchase and increase user loyalty.
- Engage with members through CRM systems, social media, WhatsApp, and other channels to solve questions and provide personalized services.
- Lead the planning and implementation of member-related projects, such as member days and member-only activities, to ensure smooth progress and achieve objectives.
Education Qualifications:
MBA/PGDM in any Specialization
Skills Required:
Experience in internet user growth and operation. Membership operation and management experience is preferred.
Salary: $100,000 - $150,000 per year
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