Community Engagement Manager

3 weeks ago


Gurgaon, Haryana, India OPPO Full time

OPPO is seeking a Community Engagement Manager to join our team. As a key member of our community operations department, you'll be responsible for managing the membership program, planning marketing activities, and analyzing member data to increase sales and user stickiness.

Key Responsibilities:

  • Manage the member management system, including user stratification, point system, and rights and interests setting, to improve user experience and satisfaction.
  • Plan and implement member marketing campaigns, such as points redemption and coupon issuance, to promote member re-purchase and increase user loyalty.
  • Engage with members through CRM systems, social media, WhatsApp, and other channels to solve questions and provide personalized services.
  • Lead the planning and implementation of member-related projects, such as member days and member-only activities, to ensure smooth progress and achieve objectives.

Education Qualifications:

MBA/PGDM in any Specialization

Skills Required:

Experience in internet user growth and operation. Membership operation and management experience is preferred.

Salary: $100,000 - $150,000 per year



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