Current jobs related to Study Abroad Customer Service Representative - Mumbai, Maharashtra - beBeeCareer


  • Mumbai, Maharashtra, India Fragomen Educational Services Full time

    FES Study Abroad is a leading provider of guidance and support for aspiring international students. With a legacy of excellence in immigration services, FES Study Abroad offers comprehensive counselling, admission support, and visa guidance to help students fulfil their dreams of studying abroad. Our dedicated team of seasoned specialists is committed to...


  • Mumbai, Maharashtra, India beBeeExpert Full time

    Job Title: Study Abroad ExpertAbout the Role:We are seeking a seasoned industry expert to join our dynamic team at Leap, specializing in global education and study abroad.The ideal candidate will bring deep expertise, innovative strategies, and a proven track record in the study abroad and international education space.Host engaging webinars and virtual info...


  • Mumbai, Maharashtra, India beBeeCareer Full time

    Job Overview">This role involves providing personalized guidance to students seeking study abroad opportunities in design.">About the Role">We are looking for a highly skilled counsellor to join our team. As a Counsellor Cum Operations, you will be responsible for researching and identifying top global design schools and their admission requirements.">Key...


  • Mumbai, Maharashtra, India Yocket Full time

    About us -We are the largest and most active online platform for international educationYocket was established in 2015 with a mission to connect people to the world's best learning opportunities.Today, Yocket is the largest community-driven online platform for international education.We specialize in premium counselling services for students with ambitions...

  • Study Abroad Advisor

    22 hours ago


    Mumbai, Maharashtra, India Yocket Full time

    About us -We are the largest and most active online platform for international educationYocket was established in 2015 with a mission to connect people to the world's best learning opportunities. Today, Yocket is the largest community-driven online platform for international education.We specialize in premium counselling services for students with ambitions...


  • Mumbai, Maharashtra, India beBeeCounselor Full time

    Internship Opportunity:We are seeking a talented and ambitious individual to join our team as a Study Abroad Counselor. As a key member of our team, you will play a vital role in guiding students and parents through the process of studying abroad.Responsibilities:Interact with students, parents, and faculties to deliver academic outcomesMonitor academic...


  • Mumbai, Maharashtra, India beBeeConsultant Full time

    International Education Consultant Job OpportunityAbout us -We are the largest and most active online platform for international education. Our mission is to connect people to the world's best learning opportunities.Yocket was established in 2015 with a vision to facilitate students' educational journeys abroad. Today, we are the largest community-driven...


  • Mumbai, Maharashtra, India HumbleWalking Full time

    Position: Study Abroad Counsellor Location: LG-25, Xth Central Mall, Mahaveer Nagar, Kandivali West, Mumbai Work Type: Full-Time, On-Site Working Hours: Monday to Friday, 9:00 AM to 5:00 PM Department: Global Admissions and Student Services About HumbleWalkingHumbleWalking is a rapidly growing international education consultancy committed to helping...


  • Mumbai, Maharashtra, India HumbleWalking Full time

    Position: Study Abroad Counsellor Location: LG-25, Xth Central Mall, Mahaveer Nagar, Kandivali West, Mumbai Work Type: Full-Time, On-Site Working Hours: Monday to Friday, 9:00 AM to 5:00 PM Department: Global Admissions and Student Services About HumbleWalkingHumbleWalking is a rapidly growing international education consultancy committed to helping...


  • Mumbai, Maharashtra, India EDUGUIDE Full time

    Job Type: Full-time   Experience: 1 to 2 years Qualification: Bachelor's degree Job Description: We are seeking a passionate and knowledgeable Abroad Education Counselor to join our dynamic team. As an Education Counselor, you will guide and support students through the process of choosing the right study-abroad programs, universities, and courses...

Study Abroad Customer Service Representative

3 weeks ago


Mumbai, Maharashtra, India beBeeCareer Full time

We are seeking a dynamic and customer-focused Front Office Assistant & Telecaller to join our team in Mumbai, India.

This is a challenging, customer-facing role that involves handling front-office operations, answering inquiries related to studying abroad, and managing telecalling responsibilities.

The ideal candidate will have excellent communication skills, a customer-centric attitude, and an interest in the education and study abroad industry.


Key Responsibilities:

Front Office Management:
  • Greet clients, students, and visitors with a friendly and professional approach.
  • Answer and direct incoming calls, providing detailed information regarding study abroad programs, application processes, and visa guidance.
  • Assist clients with booking appointments, scheduling consultations with study advisors, and providing relevant brochures or information.
  • Maintain a neat and organized front office, ensuring it reflects the professionalism of the consultancy.
  • Handle incoming mail, documents, and applications for students interested in studying abroad.

Telecalling:
  • Conduct outbound calls to prospective students or leads who are interested in studying abroad.
  • Provide information about study abroad programs, universities, scholarships, and visa procedures.
  • Assist students with the application process, addressing queries and offering guidance on required documentation.
  • Follow up with leads and clients to ensure timely application submissions, answering any questions they may have about courses or destinations.

Administrative and Support Duties:
  • Assist with the preparation and maintenance of student files, applications, and other documentation.
  • Support the team in organizing seminars, webinars, and workshops for students interested in studying abroad.
  • Coordinate communication between students, academic institutions, and visa consultants.
  • Handle general administrative tasks such as filing, data entry, and maintaining office supplies.

Qualifications and Skills:

Education:
Bachelor's degree

Experience:
Previous experience in customer service, front-office roles, or telecalling is highly preferred.

  • Strong verbal and written communication skills.
  • Proficient in the local language.
  • Strong organizational and multitasking abilities.
  • Proficient in using office software (MS Office, CRM tools, etc.) and communication tools.

Work Conditions:
Contract Duration: 6 months with the possibility of extension based on performance.

Work Schedule: 6 days a week, in-office.

Payroll: 3rd-party payroll arrangement.