Financial Services Professional

2 days ago


Noida, Uttar Pradesh, India Genpact Full time
Company Overview

Genpact is a global professional services firm that delivers outcomes that shape the future. With 125,000+ people across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

Job Position

We are looking for a skilled Financial Services Professional to join our team in Invoice to Cash operations. The successful candidate will be responsible for performing day-to-day operations while maintaining Service Level Agreements (SLAs).

Responsibilities:
  • Making collection calls to customers, emailing or faxing invoices as per their requests.
  • Identifying and resolving unidentified cash and managing end-to-end process of Cash applications.
  • Processing cash application functions to invoices at assigned sites, ensuring Daily Receipt Reconciliation (DRR) is completed timely, accurately, and confidentially.
  • Following up on customer/internal disputes, customer questions, and working between departments to resolve issues.
  • Reconciling orders to match customer books, including validating credits or debits and sending them for collection or refund.


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