Email Security Expert for Trilyon, Inc.
2 days ago
Job Overview:
Trilyon, Inc. is seeking an experienced Email Security Expert to join our team. This role combines strategic vision with tactical expertise to ensure every customer engagement is a success.
About the Role:
The Email Security Expert will assist customers with adoption challenges, focusing on Email Security and expanding to other products such as Secure Endpoint, SecureX, ISE, Umbrella, Next Gen-Firewall, SNA, and XDR concepts.
Key Responsibilities:
- Deliver Health Check sessions: Review customer installations and configurations, share best practices, introduce new features, and ensure customers maximize their investment.
- Conduct Accelerators sessions (one-to-one), webinars, and Ask-the-Expert sessions (one-to-many), tailoring deliverables to diverse customers while producing quantifiable business outcomes.
- Drive adoption and expansion of Cisco products by showcasing feature opportunities, winning use cases, and relevant strategies.
- Proactively manage risk areas and customer expectations to ensure successful delivery.
- Inspire customers to make tactical and strategic deployment decisions and track long-term business outcomes.
- Automate Health Check use cases with Python.
- Accelerate lifecycle stage movement to drive renewals.
Requirements:
- Customer Obsession: Understands customer needs and delivers an exceptional CX onboarding and lifecycle experience to enhance customer value.
- Technical Guidance: Possesses technical knowledge to connect customer business outcomes with product functionality and accelerate customer value.
- Cross-Team Collaboration: Works across internal and external teams to proactively support customers, ensuring they engage with and receive value from services in a timely manner.
- Remote Expertise: Operates and interacts effectively with customers in a remote/virtual environment.
Estimated Salary: $80,000 - $110,000 per annum, depending on location and experience. The role is based in Bangalore, India, offering a great opportunity to work with a leading company in the industry.
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