
Head of Cleaning Excellence
2 days ago
About us:
We provide workplace experience and facility management solutions that contribute to better business performance.
Our team is dedicated to delivering high standards of cleanliness, hygiene, and organization in high-traffic office environments.
The ideal candidate will be a strategic and experienced leader with a deep understanding of modern cleaning technologies, environmental health and safety (EHS) regulations, and team management.
Job Responsibilities
- Strategic Planning and Management
- Develop and execute a comprehensive strategy for housekeeping services that aligns with overall corporate objectives.
- Establish performance metrics to measure and continuously improve cleaning quality, efficiency, and employee satisfaction.
- Oversee the budget for the housekeeping department, including labor costs and supply management.
- Operational Excellence and Quality Assurance
- Implement and enforce standardized cleaning protocols and quality standards for all facilities.
- Conduct regular inspections and audits to ensure compliance with company standards and regulatory requirements.
- Leverage technology to optimize workflows and track service delivery.
- Team Leadership and Development
- Lead and manage a large team of housekeeping staff, fostering a culture of accountability and high performance.
- Develop and deliver training programs covering best practices, safety protocols, and customer service.
- Create and manage work schedules and monitor team performance.
- Health, Safety, and Compliance
- Ensure full compliance with health and safety regulations related to commercial facilities.
- Implement infection prevention and control measures to maintain a healthy and safe work environment.
- Stakeholder and Vendor Management
- Manage relationships with external service providers for specialized cleaning services.
- Collaborate with other departments to coordinate cleaning activities.
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