Data Operations Specialist

14 hours ago


Hyderabad, Telangana, India Holman Full time

About Holman Services

We are a leading American fleet management and automotive services company, committed to excellence in technology innovation.

Key Responsibilities

  • Analyze business requirements and develop technical solutions for custom development, integrations, and data migration elements of a Salesforce.com implementation.
  • Perform administrator functions such as user management, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, and storage management.
  • Maintain overall Salesforce.com system, including data loads, backups, and restores.
  • Manage dashboards, reports, forms, templates, page layouts, workflows, and approvals.
  • Create and maintain end-user documentation, including internal processes.
  • Assist with data migration from other systems as needed.
  • Implement Salesforce updates and relative releases.
  • Manage the maintenance of the Salesforce platform and associated CRM system(s) to ensure data quality and security.
  • Develop and maintain custom Salesforce Dashboards, Reporting, and Analytics to monitor all sales activity and results from the Sales teams.
  • Actively involved in reviewing, assessing, and evaluating 3rd party applications.
  • Provide recommendations on best practices and efficient use of Salesforce and other applications to streamline end-user and back-office operations.
  • Collaborate and align with departmental leadership and Solutions Analysts to ensure effective prioritization, scoping, and execution of projects and tasks.
  • Perform all other duties and special projects assigned by management.

Requirements

  • Lightning experience is preferred.
  • Experience developing applications from origination through deployment.
  • Advanced skills in Microsoft Word, Excel, PowerPoint, HTML, and Adobe Acrobat.
  • In-depth knowledge of Salesforce CRM, and Salesforce.com Certification is preferred.
  • Knowledge of Salesforce Maps and LinkedIn Sales Navigator is preferred.

Education

  • Bachelor's degree (Science Background Preferred).

Salary: $85,000 - $110,000 per year



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