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Director of Partner Ecosystems

1 week ago


Gurgaon, Haryana, India Ciena Full time
Partner Management:
Ciena seeks a seasoned Director, Systems Integration to lead our partner management efforts. This critical role involves establishing SI Consulting Pods to complement product professional services and supporting Ciena Customer Success Executives in partner programs for Professional Services and SI Consulting services.

Responsibilities:
- Partner retention and growth through successful delivery of outcomes to end customers
- Measuring Partner Maturity and publishing data quarterly to internal stakeholders and half-yearly with partners
- Revise the Partner Maturity Model based on business needs and educate partners on the maturity model and rules governing it

Requirements:
- 15 years experience in Telecom IT with 5 years in managing multi-vendor large transformation programs ideally in OSS
- Previous experience in Partner Management is a must

About Ciena:
Ciena is committed to building a culture of inclusivity respect and empathy. We value the diversity of our workforce and strive to create a supportive environment where everyone feels valued and heard.