Senior Process Lead

2 days ago


Varanasi, Uttar Pradesh, India beBeeOperations Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

We are seeking a seasoned professional to lead our KYC operations, overseeing Business-As-Usual (BAU) and client refresh processes while identifying opportunities for global process migration and scalability.

Key Responsibilities:

  • Lead and manage KYC operations to ensure adherence to regulatory requirements and business objectives.
  • Provide effective people management, including coaching, mentoring, and ensuring service-level standards are consistently achieved.
  • Collaborate with Compliance and senior business leaders to implement enhancements to improve the client experience.
  • Supervise daily account refresh activities to ensure documentation and regulatory standards are met.
  • Conduct quality assurance reviews on onboarding and refresh cases to ensure compliance and accuracy.
  • Maintain and update operational procedures for system enhancements, upgrades, and process improvements.


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