Cloud Operations Expert

7 days ago


Pune, Maharashtra, India NICE Full time

We're looking for a talented Cloud Operations Expert to join our team at NICE. As a key member of our CloudOps team, you will be responsible for designing, implementing, and improving our cloud-based monitoring systems.

Key Responsibilities:

  • Design and implement Grafana, Prometheus, Loki, Promtail, and node exporter.
  • Parsing and management of logs.
  • Configuration of alerting, push notifications to VictorOps (now Splunk), and email notifications.
  • Architecting, designing, and implementing Icinga 2 monitoring and alerting.
  • Monitoring system metrics and log parsing.
  • Automating tasks using bash and/or Python scripting.
  • Predictive monitoring of systems and applications.
  • Familiarity with JVM internals and using JMX and REST for monitoring.
  • Familiarity with AWS infrastructure.
  • Deep understanding of Java applications, TLS, Apache.
  • Automated checks of performance of system metrics in Grafana.
  • Automated checks of performance of web applications.

Requirements:

  • Experience with using monitoring tools in a production environment.
  • 5+ years of production cloud operations experience.
  • 5+ years of expertise in Linux command line.
  • 5+ years of using Terraform in AWS for automation.
  • 5+ years of strong, hands-on experience building production services in AWS.
  • 4+ years of experience with scripting using Python and Bash.
  • Ability to participate in on-call rotation.
  • Considerable knowledge of IT equipment and diagnostic tools.


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