Data Insights Specialist

5 days ago


Bengaluru, Karnataka, India Australia and New Zealand Banking Group Limited (ANZ) Full time

About the Role

We're seeking a skilled Data Insights Specialist to join our Risk Transformation Project. In this role, you'll optimise end-to-end customer journeys and improve the customer experience by devising innovative solutions, services, products or propositions.

Key Responsibilities

  • Analyse data and business/system processes to identify gaps and improve customer experience.
  • Draw out insights and present outcomes for data-driven decision making.
  • Source data from various sources to combine, synthesise and analyse to generate insights.
  • Address and solve complex business issues using large amounts of data.
  • Develop and implement innovative solutions to meet customer needs.
  • Bridge the gap/translate business requirements into well-defined features/user stories/acceptance criteria to be consumed by engineers.


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