Experienced Travel Professional
2 weeks ago
Travel Consultant
Job Summary:
Strive Business Solution is seeking a skilled Travel Consultant to join our team. The ideal candidate will possess excellent communication skills, a strong ability to manage client needs, and a passion for travel.
Key Responsibilities:
Client Consultation:
- Assist clients in planning and organizing their travel itineraries, including flights, accommodations, and other travel services.
- Provide detailed information about travel destinations, tours, and services offered by the company.
Sales & Bookings:
- Manage bookings for flights, hotels, car rentals, and other travel-related services.
- Promote and sell travel packages and customized travel solutions to meet client preferences and budget.
Customer Service:
- Offer exceptional customer service by addressing client inquiries, resolving any issues, and ensuring a smooth travel experience.
- Maintain a high level of customer satisfaction by understanding and meeting client needs.
Documentation & Coordination:
- Handle all necessary travel documentation, including visas, passports, and travel insurance.
- Coordinate with suppliers and vendors to confirm bookings and ensure seamless travel arrangements.
Market Knowledge:
- Stay updated on travel industry trends, popular destinations, and new travel products.
- Provide clients with up-to-date information on travel restrictions, health advisories, and safety guidelines.
Administrative Duties:
- Maintain accurate records of bookings, payments, and client information.
- Prepare and present reports on sales performance and client feedback.
Qualifications & Skills:
- Experience: Previous experience as a Travel Consultant or in a similar role is preferred.
- Communication Skills: Excellent verbal and written communication skills in English.
- Sales Ability: Strong sales skills with the ability to upsell travel packages and services.
- Customer-Oriented: A keen ability to understand and meet client needs, ensuring high levels of satisfaction.
- Attention to Detail: Strong organizational skills with attention to detail in handling bookings and documentation.
- Technical Proficiency: Familiarity with booking software and travel management systems.
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