Cyber Security Solutions Expert
4 weeks ago
Cloud4C Services is offering a competitive salary of $120,000 - $180,000 per year for this role.
About the RoleWe are seeking a skilled Cyber Security Technical Account Manager to join our team in Hyderabad. As a key member of our Cyber Security team, you will act as a trusted advisor to our clients, driving the successful deployment, integration, and optimization of advanced cyber security solutions.
Main Responsibilities- Build and maintain strong, long-term relationships with key stakeholders.
- Serve as the primary technical contact for clients, addressing inquiries and escalations.
- Understand client objectives and align solutions to meet their business goals.
- Provide expert guidance for deploying and integrating cyber security solutions into client environments.
- Troubleshoot and resolve technical issues, collaborating with engineering and support teams as needed.
- Conduct technical reviews to ensure optimal utilization of solutions and identify improvement opportunities.
- Deliver technical training, best practices, and documentation tailored to client needs.
- Monitor client environments to pre-empt potential issues and enhance overall security posture.
- Advocate for client feedback to influence product development and service enhancements.
- Manage multiple client engagements, ensuring timely delivery of projects within scope and budget.
- Coordinate with internal teams, including engineers and project managers, to meet objectives.
- Prepare and present periodic updates and progress reports to clients and internal stakeholders.
- Strong background in cyber security, with the ability to explain complex concepts clearly.
- Analytical mindset with exceptional troubleshooting capabilities.
- Excellent interpersonal and communication skills to build trust with clients and teams.
- Skilled in managing client projects and using CRM tools.
- Dedicated to understanding and resolving client challenges effectively.
- Experience with cyber security tools and platforms such as firewalls, threat detection, and cloud security solutions.
- Knowledge of compliance standards (e.g., ISO 27001, GDPR, NIST).
- Familiarity with scripting and automation for security operations.
- Certifications such as CISSP, CISM, or similar are a plus.
Cloud4C Services is a leading provider of cyber security solutions. We are committed to helping our clients protect their businesses from the ever-evolving cyber threats landscape.
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