Technical Associate Desktop Specialist
2 weeks ago
NTT DATA is a global technology services company that strives to hire exceptional, innovative, and passionate individuals who want to grow with us. We are committed to creating an inclusive, adaptable, and forward-thinking organization where talented professionals can thrive.
Role Responsibilities
The Field Tech Associate-DSS - Desktop will be a contributing member of the EUC Team, providing support to End Users in a Client Environment. The role will involve working on day-to-day incident resolution, request fulfilment aligned to the ITIL Framework, and involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed between desks, floors, or buildings as required.
Key Skills and Qualifications
To succeed in this role, candidates should have 1-3 years of experience in a similar field. They should be able to learn new and emerging technologies as needed, guided by business requirements.
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