Senior IT Infrastructure Specialist

1 week ago

Bengaluru, Karnataka, India beBeeSpecialist Full time ₹ 1,80,00,000 - ₹ 2,20,00,000

The role of a Senior IT Infrastructure Specialist is critical in ensuring the accuracy and completeness of data within the Configuration Management Database (CMDB).

Key Responsibilities:

  • Maintain data integrity by identifying and resolving inconsistencies.
  • Establish relationships between Configuration Items (CIs) to accurately reflect dependencies within the IT infrastructure.
  • Perform data cleansing and deduplication activities to ensure data quality.

Critical Skills:

  • Strong understanding of IT infrastructure and components (servers, networks, applications).
  • Experience defining, documenting, and implementing CMDB governance processes and procedures.
  • Excellent communication and collaboration skills.
  • Ability to work closely with IT ServiceNow System Admin and process owners.

Requirements:

  • 8-10 years' experience in an IT Industry with 5 years' ServiceNow experience.
  • ITIL certified
  • ServiceNow Admin (CSA)
  • CMDB Fundamentals
  • ITOM Discovery Implementation
  • CSDM Fundamental
Data Governance

Define data quality standards and metrics for the CMDB.

Establish data ownership and accountability across different teams.

Implement data validation processes to ensure data integrity.

Develop and track key performance indicators for CMDB health.

Work collaboratively with stakeholders to ensure seamless integration of data from various systems.

Asset Management

Experience over HAM | SAM Application.

Define HAM | SAM Lifecycle and Governance.

Manage the entire lifecycle of hardware assets from procurement to disposal.

CSDM

Hands-on Experience in CSDM model and Life cycle.

Achieve optimal outcomes through effective CSDM implementation.

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