Senior Cloud Database Solutions Architect

4 weeks ago

Pune, Maharashtra, India NICE Full time

At NICE, we're pushing the boundaries of what's possible.

So, what's the role all about?

This position involves deploying, operating, and maintaining NICE's global customer-hosted databases, as well as resolving customer issues that require direct access to the database infrastructure. The Engineer will work with the Manager, Infrastructure Cloud Operations, as part of the Database Team managing databases in On-Prem data centers and AWS Cloud.

Key Responsibilities:

  • AWS console administration
  • New deployment tasks for databases & RDS services
  • AWS RDS DB health check & availability checks using tools like CloudWatch and performance Insight
  • Read & analyse log/error log for Databases
  • Alerts configuration, monitoring alerts and fine-tuning thresholds
  • Perform RDS instance actions and comparison with Terraform code
  • Export/import (Oracle) or backup/restore (SQL Server) specific data
  • Installing/deploying databases, configuring backups, maintenance jobs and other features as needed to support database capacity, performance or product functionality requirements
  • Performing database administration tasks, including at latest versions of databases
  • Performing data restores, patchset / service pack installation and deinstallation, edition upgrade and downgrade, troubleshoot locking, corruption issues as well as suggest and implement solutions with minimal downtime
  • Perform operational duties including database backups, application server health, service recycling
  • Identify and resolve operational issues (e.g. batch failures, network issues, client data feed errors)
  • Experience in Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs, backup and restore concept with best practise
  • Have a strong skills & experience in Microsoft SQL performance tuning and queries optimization. Used SQL Profiler, Execution Plan, extended event, Performance Monitor and DBCC Commands
  • Extensive experience in SQL server high availability solutions- Log shipping, Mirroring, Replication, Clustering and always ON
  • Prepare, review, test, and execute T-SQL and PowerShell scripts to perform database administrative tasks as assigned
  • Investigate performance issues, provide and implement tuning solutions
  • Act as part of a global team, creating and extending existing documentation as well as continuously sharing information and assisting on tasks with other team members
  • Working with monitoring tools

Requirements:

  • 7+ Yrs. of experience as DBA in managing multiple DB engines
  • Hands on experience in multiple versions of Oracle and or MS SQL database is mandatory
  • Knowledge or experience working in Oracle, Microsoft SQL, Aurora, MySQL, Postgres will be an added advantage
  • Understand how automated backups are performed by AWS, know how to check the historical backup timings and how to perform ad-hoc snapshot
  • Understanding of ITIL – incidents, service requests, change management
  • Willingness to learn about technologies related to database and backup infrastructure, such as storage, backup, operating system and automation tools, cloud solutions or other database technologies
  • Demonstrated ability to effectively establish and maintain cooperative working relationships within a global, diverse, multicultural environment
  • Bachelor or Master's Degree on Computer science or Information technology streams

What We Offer:

Join NICE, a leading global company that's pushing the boundaries of what's possible. As a game-changer, you'll have the opportunity to work in a fast-paced, collaborative environment where you can learn and grow.

NICE-FLEX:

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week.

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