
AI Performance Enhancement Specialist
1 day ago
A key function focused on enhancing AI Voice and Chat solutions through data analysis, conversational design, and performance optimization.
- Examine conversation data to identify areas for improvement.
- Implement optimizations to enhance user experience and bot performance.
- Conduct A/B testing and monitor AI health metrics.
Collaboration and knowledge sharing are essential aspects of this role.
About the MissionThe mission is to revolutionize access to financial services. We enable institutions to digitally engage in a secure and compliant manner. Our world-class digital communications platform helps improve operations, engagement, and productivity for financial institutions.
Mission ValuesOur customers are at the forefront of our values, followed by honesty - truthfulness, and being a team-driven organization.
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