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Support Workday Solutions

2 weeks ago


Rajahmundry, Andhra Pradesh, India beBeeWorkday Full time ₹ 15,18,000 - ₹ 20,95,000
Job Title: Workday Support Specialist

Octane Software Solutions is seeking an experienced Workday Support Specialist to join our team.

This role involves developing and maintaining Workday solutions, providing timely resolution of incidents and service requests, and ensuring system stability.

The ideal candidate will have strong hands-on knowledge of at least two Workday modules, excellent analytical and troubleshooting skills, and a customer service mindset.

Key Responsibilities:

  • Provide L2/L3 support for Workday users
  • Monitor, troubleshoot, and maintain Workday integrations and business processes
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions
  • Assist with configuration changes, enhancements, and release management
  • Conduct impact assessments for Workday updates and new functionality
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures)
  • Provide user training and guidance as needed

Required Skills & Qualifications:

  • 3+ years' experience working with Workday in a support or consulting capacity
  • Strong hands-on knowledge of at least two Workday modules
  • Experience supporting Workday integrations
  • Familiarity with Workday security, reporting, and calculated fields
  • Strong analytical and troubleshooting skills with a customer service mindset
  • Excellent communication skills and ability to work effectively with remote teams

Benefits:

This role offers the opportunity to work with a leading IBM partner specializing in Planning Analytics TM1 and contribute to the development of Workday solutions.