Senior Team Leader

3 days ago

Nagpur, Maharashtra, India beBeeManagement Full time ₹ 19,44,000 - ₹ 25,92,000
Business Manager Position Overview

This position oversees the strategic management of a team comprising 20-30 members.

  • The successful candidate will be responsible for accurately forecasting and achieving fortnightly, monthly client retention targets in their assigned set of clients.
  • Built relationships with clients are crucial to this role. The Business Manager must foster productive, professional connections that drive business growth.
  • Hiring, training, and retaining top talent is vital to the success of this team. A clear developmental plan should be formulated for each team member to ensure they meet their training needs.
  • Resolving client complaints in a timely manner is essential to maintaining a positive reputation.
  • The Business Manager will work closely with the sales team to achieve revenue and client retention targets by conducting regular follow-ups and ensuring timely closures.
  • Daily communication with clients via phone or video calls is expected to ensure seamless service delivery.

Key Responsibilities:

  • Manage team performance and productivity levels.
  • Maintain accurate records and reports to inform business decisions.
  • Collaborate with cross-functional teams to achieve business objectives and drive growth.
  • Identify areas for improvement and implement changes to enhance business efficiency.

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