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Senior IT Support Specialist

1 month ago

Coimbatore, Tamil Nadu, India AES Technologies Full time

Company Overview:

AES Technologies is a leading provider of innovative solutions and cutting-edge technology.

Salary: $80,000 - $110,000 per annum

Job Description:

We are seeking an experienced Technical Support Engineer – L1 to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and resolving technical issues in a timely and efficient manner.

Required Skills and Qualifications:

  • Excellent communication and problem-solving skills
  • Hands-on experience with on-premise and cloud deployments, Linux, RHEL/CentOS, Debian/Ubuntu, MongoDB, and Oracle
  • Strong understanding of networking and TCP/UDP protocols, AWS (covering S3)
  • Ability to provide step-by-step technical help, both written and verbal
  • Ability to diagnose and troubleshoot basic technical issues

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

Others:

This role is ideal for individuals who are passionate about technology and committed to delivering exceptional results.