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Digital Screen Support Specialist

2 weeks ago

Mysore, Karnataka, India beBeeField Full time ₹ 4,00,000 - ₹ 5,10,000

Job Role Overview

The successful candidate will be responsible for delivering exceptional customer support by ensuring digital screens are functioning seamlessly.

  • Regularly visit customers to provide timely assistance with troubleshooting and resolving technical issues.
  • Execute all work repairs, installations, and training in accordance with established guidelines and protocols.
  • Respond promptly to emergency call-out services, providing fast and efficient solutions to meet critical needs.
  • Develop functional specifications and design documents in collaboration with customers to ensure alignment with project objectives.
  • Maintain effective technical coordination and a responsive service-oriented interface to the customer.
  • Work closely with the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports on all applications testing of new and existing products.

Requirements and Qualifications

  • Strong technical background and expertise in digital screen technology.
  • Excellent communication and interpersonal skills to effectively engage with customers and colleagues.
  • Ability to work independently and as part of a team to achieve project goals.
  • Proven problem-solving skills and adaptability in a fast-paced environment.

Benefits and Opportunities

This role offers a unique opportunity to work in a dynamic industry, collaborating with cutting-edge technologies and innovative projects. The ideal candidate will have a passion for delivering exceptional customer experiences and a drive to continuously improve processes and outcomes.