High-Tech IT Support and Security Expert

2 weeks ago

Kannur, Kerala, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 25,00,000
IT Support and Security Specialist

This is a unique opportunity to combine IT support and security expertise in a single role.

The ideal candidate will have a strong background in IT infrastructure, software, and network administration, as well as experience with Microsoft 365, Entra ID, SharePoint, and Exchange Online.

Key Responsibilities:
  • IT Infrastructure & Support:
    • Provide first-level technical support for hardware, software, and network issues across all departments
    • Administer employee workstations, laptops, mobile devices, and peripheral equipment
    • Manage internal networking components including switches, routers, and access points
    • Manage Microsoft Entra ID (Azure AD) user accounts, groups, and permissions
    • Administer SharePoint sites, document libraries, and collaboration spaces
    • Oversee OneDrive deployment, storage policies, and file sharing protocols
    • Handle Exchange Online mailbox management, distribution lists, and email security
  • Security & Compliance:
    • Configure and maintain physical firewall policies and rules
    • Create, implement, and enforce comprehensive security policies across all systems and processes
    • Maintain accurate inventory of all IT assets
    • Monitor and control software installations and licenses
    • Implement endpoint protection and mobile device management (MDM) solutions
    • Establish policies and access controls for AI tools and platforms used within the organization
    • Participate in InfoSec audits and regulatory compliance assessments
    • Ensure adherence to internal and external security standards
    • Conduct regular access reviews and permission audits
  • Strategic & Educational Activities:
    • Assist in IT budget planning and vendor negotiations
    • Educate teams on security best practices, policies, and threat awareness
    • Maintain comprehensive documentation for all systems, processes, and security procedures
    • Stay current with security threats, technology trends, and industry best practices
    Required Skills and Qualifications:
    • Experience: 3+ years in IT support and security administration
    • Microsoft Ecosystem: Proven experience with Microsoft 365, Entra ID, SharePoint, and Exchange Online
    • Network Security: Strong understanding of network protocols, firewalls, and security architectures
    • Operating Systems: Proficiency in Windows (Server and Desktop), with Mac and Linux knowledge preferred
    • Security Tools: Experience with endpoint protection, vulnerability scanning, and security monitoring tools
    Benefits:
    • Competitive salary commensurate with experience
    • Professional development opportunities and certification support
    • Modern technology stack and tools
    • Collaborative work environment with growth opportunities

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