Platform Engineer

4 weeks ago

Mumbai, Maharashtra, India Astellas Pharma Inc. Full time
About the Role

We are seeking a highly skilled Platform Engineer with expertise in Site Contracting to join our team at Astellas Pharma Inc.

Key Responsibilities:

  • Design, develop, and configure business platforms to meet the specific needs of our organization.
  • Ensure seamless integration between different business platforms and systems.
  • Regularly monitor the performance of business platforms, identify bottlenecks, and implement optimizations.
  • Provide technical support to platform users, resolve issues, and conduct training sessions.
  • Actively participate in and contribute to various initiatives, applying your specialized skills to achieve the objectives and expected Value.
  • Collaborate with team members within the subdivision and across other digital and business units.
  • Engage in continuous learning and professional development to stay abreast of the latest trends and technologies.
  • Contribute innovative ideas and approaches to enhance project outcomes and digital capabilities.
  • Regularly report on the progress of the various Value Teams and outcomes to your Capability Lead and team members.
  • Employ analytical and problem-solving skills to overcome project challenges and deliver effective solutions.
  • Ensure the highest quality and consistency in the work delivered.
Requirements

Qualifications:

Required

  • Bachelor's degree in a relevant field, such as Computer Science or Data Science.
  • Minimum of 3-5 years of demonstrated relevant experience.
  • Demonstrated configuration experience in the Clinical Operations space with a specific focus on site Contracting and site Monitoring.
  • Business Process Understanding: Knowledge of site contracting and site monitoring business processes within Clinical Operations and how systems such as Agiloft/Cluepoints SPOT support these processes.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a team environment.
  • Excellent communication skills, both written and verbal.
  • Agile and adaptable to changing environments and project scopes.
  • Presentation of technical solutions based on the business requirements of the Clinical Veeva system.
  • Support for technical upgrades on a quarterly basis by conducting technical impact assessments, addressing any technical issues, supporting environment management, supporting testing, and documenting changes per the SLC process.
  • Management of user accounts, creation of roles, and support for quarterly user access review requests.
  • Support for system deliverables and provision of technical feedback during internal and external Veeva Clinical system audits.
  • Collaboration with the internal privacy and security team to assess Personal Information requests and act in accordance with the relevant privacy laws.
  • Maintenance and reporting of any issues, as well as effective communication to all stakeholders during project/enhancement phases, service disruptions, and during technical upgrades.

Preferred

  • Veeva or Salesforce Admin Certification.
  • 1-3 years of demonstrated experience in developing and configuring platforms such as Salesforce, Veeva Vault, Agiloft, and/or Cluepoints.
  • Agile Champion: Adherence to DevOps principles and a proven track record with CI/CD pipelines for continuous delivery.
  • Technical Proficiency: Strong coding skills in relevant tools and technologies, such as Java, C++, Python, R, and SQL.

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