Current jobs related to Amazon Returns Specialist - Hyderabad, Telangana - Amazon
-
Amazon Returns Process Innovation Manager
2 weeks ago
Hyderabad, Telangana, India Amazon Full timeAbout the RoleWe're looking for a highly skilled and experienced individual to join our WW Returns team as a Process Improvement Specialist, WW Returns. As a key member of this team, you will play a crucial role in improving customer experience by innovating and streamlining existing processes.This is an excellent opportunity to make a significant impact on...
-
Returns and ReCommerce Account Specialist
1 week ago
Hyderabad, Telangana, India Amazon Full timeCompany Overview: At Amazon Worldwide Returns & ReCommerce (WWRR), our mission is to achieve zero: zero cost of returns, zero waste, zero defects, and zero carbon. We are an agile organization dedicated to making this vision a reality by investing in the future and focusing on the planet.\We are a collaborative team that works together to manage the...
-
Returns Optimization Specialist
2 weeks ago
Hyderabad, Telangana, India Amazon Full timeAbout the TeamReturns Policy Governance (RPG) is an initiative of WW RR&S dedicated to simplifying customers' experiences by streamlining returns processes. We're looking for someone who has a passion for working in cross-functional environments, strong communication skills, and proven product management experience.This is a fantastic opportunity to make a...
-
Amazon Seller Experience Optimizer
7 days ago
Hyderabad, Telangana, India Amazon Full timeOur vision at Amazon Worldwide Returns & ReCommerce (WWRR) is to create a seamless and efficient returns process that benefits both customers and the environment. We believe in making zero happen, which means achieving zero defects, zero waste, and zero cost of returns. To achieve this goal, we're committed to innovation and continuous improvement.We're...
-
Hyderabad, Telangana, India Amazon Full timeJoin Our TeamAs a Process Improvement Specialist at Amazon, you will have the opportunity to work on challenging projects that have a direct impact on our customers' experience. You will be part of a collaborative and dynamic team that values innovation, customer obsession, and sustainability. We are looking for a skilled professional who can think...
-
Process Improvement Specialist, WW Returns
3 weeks ago
Hyderabad, Telangana, India Amazon Full timeProcess Improvement Specialists would contribute to improving the customer experience by innovating and improving the existing processes, launching global programs, deriving customer insights and implementing solutions to address the gaps.Key job responsibilities• Works across team(s) to drive improvements to implement solutions for customer, cost savings...
-
Global Return Solutions Specialist
2 weeks ago
Hyderabad, Telangana, India Amazon Full timeAbout the Role:We are seeking a highly skilled Sales Account Specialist to join our WWRR team. As a member of this team, you will play a critical role in supporting the management of worldwide FBA returns products.
-
Applied Scientist, Worldwide Returns
3 weeks ago
Hyderabad, Telangana, India Amazon Full timeDESCRIPTIONWelcome to Amazon s Worldwide Returns ReCommerce WWR R TeamAt WWR R we re revolutionizing returns management through our innovative Zero Initiative focusing on eliminating return costs waste and defects Our mission extends beyond conventional business metrics to create lasting value for our customers company and environment As...
-
Returns Reduction Specialist
3 days ago
Hyderabad, Telangana, India beBee Careers Full timeAbuse Prevention PositionThe Returns Reduction Specialist plays a critical role in minimizing returns abuse, protecting Amazon's brand, and ensuring profitability. This Program Manager position requires strong analytical skills, excellent communication abilities, and a passion for driving results-oriented execution. Key responsibilities include developing...
-
Amazon Catalog Optimization Expert
2 weeks ago
Hyderabad, Telangana, India Amazon Full timeAbout the TeamOur Product Lifecycle Support team is dedicated to delivering exceptional customer experiences through effective product support processes. As a Catalog Specialist II, you'll work closely with cross-functional stakeholders to identify opportunities for improvement and drive business outcomes.ResponsibilitiesLead and Oversee Annotations and ML...
Amazon Returns Specialist
3 weeks ago
About the Role
As a member of the Worldwide Returns, ReCommerce (WWR&R) organization, you will have the opportunity to work towards making zero happen. We aspire to create long-term value at Amazon by investing in the future and focusing on the planet, not just on the bottom line.
In this role, you will be supporting management of worldwide FBA returns products. You will collaborate with product marketers, product managers, software developers, program managers, and account managers to establish and execute on seller strategies, and help to manage queries from FBA Sellers.
This is an exciting opportunity to create and champion novel best practices, identify improvement opportunities, suggest strategies, and delight customers.
Key Responsibilities
- Be the primary point of contact to support sellers in the success of our programs
- Monitor performance metrics and own metrics to drive down seller contacts
- Assist in Voice of the Seller strategies, including executing emails and seller surveys
- Work cross-functionally with Product Owners, Tech, Business, Finance, Product Safety, Legal, ACES, and Operations partners
Requirements
- Strong project management and organization skills with ability to manage multiple competing priorities simultaneously
- Ability to analyze business requirements for functional, non-functional, testability, and completeness
- Attention to detail, ability to analyze requirements, raise questions, and seek clarifications required for testing
- Ability to prepare and share timely status reports with stakeholders
- Experience with collection, documentation, and archival of all required testing artifacts in accordance with controls/audit requirements
- Proficiency with Microsoft Office Suite (Word, Excel)
- Proficient English knowledge, both verbal and written
