Debt Resolution Specialist

Job Title: Debt Resolution Specialist

• Manage Receivables: Oversee and manage receivables for an assigned set of customers, with a focus on accounts marked as Non-Performing Assets (NPA), ensuring timely repayment and minimizing defaults.
• Process Compliance: Ensure strict adherence to company processes, repayment guidelines, and collection efforts, while maintaining compliance with regulatory standards and internal policies.
• Repayment Efficiency: Drive efficient repayment practices to reduce the Overdue (OD) amount at the branch. Work proactively to minimize NPA levels and restore overdue accounts to regular status.
• Timely Payment Collection: Actively pursue overdue payments using effective communication methods, ensuring timely collection and improved recovery rates.

• Strong Communication Skills: Excellent written and verbal communication skills are essential for this role.
• Attention to Detail: The ability to maintain accurate records and ensure compliance with regulatory standards.
• Organizational Skills: Strong organizational skills are necessary to prioritize tasks and manage multiple projects simultaneously.

This role offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

We are a leading provider of debt resolution services, committed to delivering high-quality results and exceptional customer service.