Store Experience Manager

2 days ago

Kolkata, West Bengal, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 15,00,000

Delivering exceptional customer experiences is at the heart of our mission. As a Store Manager, you will play a vital role in achieving this goal.

About the Role
  • Ensure strict adherence to store processes in terms of documentation and systems.
  • Maintain optimal stock availability at the store while adhering to industry norms.
  • Boost revenue per footfall by assisting customers' purchase decisions.
  • Achieve profitability and Return on Investment targets for the store.
  • Minimize losses from pilferage, wastage, and shrinkage, unidentified losses.
  • Manage churn and achieve customer satisfaction for walk-in customers.
Your Responsibilities
  • Coach and train Store Executives to maintain high employee-retention and motivation levels through regular reviews and performance streamlining of both on-roll and associate employees.
  • Optimize the placement of pop-ups and product displays at the store and resolve store-specific issues within specific timelines.
What We Offer
  • We are an equal opportunity employer committed to diversifying our workforce.
  • We strive for a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.
  • We offer competitive remuneration packages.

As a leading telecom service provider, we are committed to delivering outstanding services to our customers.

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