Senior Team Leader

3 days ago


Chennai, Tamil Nadu, India beBeeLeadership Full time ₹ 8,00,000 - ₹ 15,00,000
Lead Team Member

We are seeking an experienced professional to lead our dynamic team at the Ambit IT Park in Ambattur.

The role involves managing a team of 10-15 members, and the ideal candidate will have a strong background in the BPO industry.

Key responsibilities include:

  1. Leading a team of customer service representatives
  2. Managing key performance metrics such as Shrinkage, Attrition, AHT, NPS, CSAT
  3. Presenting business reports to senior management

The successful candidate will be highly organized, have excellent communication skills, and be able to motivate and guide their team effectively.

Requirements:

  • Graduation is mandatory
  • Strong English language skills (written and verbal)
  • Proven experience in team leadership
  • Ability to analyze business data and present insights

What We Offer:

  • A challenging and dynamic work environment


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