Cleanliness Expert

Job Title: Housekeeping Guest Service Associate

We are seeking a dedicated and detail-oriented Housekeeping Guest Service Associate to join our team in Mysuru, India.

Maintain impeccable cleanliness standards in all assigned areas of the hotel, including guest rooms, public spaces, and back-of-house areas.

Ensure proper usage and safekeeping of departmental master keys and other keys to maintain guest and property security.

Interact with guests in a courteous and professional manner, addressing their needs and concerns promptly.

Collaborate effectively with other departments to provide seamless service and enhance guest satisfaction.

Inspect and prepare guest rooms, ensuring all amenities and supplies are properly stocked and meet quality standards.

Follow lost and found procedures strictly and report any discrepancies immediately.

Maintain and properly use all housekeeping equipment, supplies, and materials.

Adhere to safety and hygiene protocols, reporting any potential hazards or maintenance issues.

Participate in ongoing training programs to enhance skills and stay updated on industry best practices.

Assist in maintaining inventory of cleaning supplies and linens, reporting low stock levels as needed.

Required Skills and Qualifications:

• Diploma or Degree in Hotel Management or equivalent qualifications.
• Previous experience in housekeeping or hospitality industry preferred.
• Strong attention to detail and ability to maintain high cleanliness standards.
• Excellent customer service skills with a guest-centric approach.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of cleaning procedures, products, and safety protocols.
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods.
• Flexibility to work different shifts, including weekends and holidays.
• Strong communication skills in English and local languages.
• Team player with the ability to collaborate effectively with colleagues.
• Excellent time management and organizational skills.
• Trustworthy and responsible, capable of handling master keys and maintaining security.
• Willingness to learn and adapt to new procedures and technologies.

Benefits:

Our company is committed to creating a positive and memorable impact for our customers, colleagues, and the planet.

As a Housekeeping Guest Service Associate, you will be part of a team that embodies the vision of responsible hospitality.

Take the opportunity to become a Heartist and let your heart guide you in this world where life beats faster.

Others:

In one to two sentences, introduce the team, property, or office environment in a way that reflects the culture.

Our commitment to diversity and inclusion is to attract, recruit, and promote diverse talent.