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2 weeks ago
As a Voice Analyst, you will play a pivotal role in managing the process of obtaining broker price opinions for banks and mortgage companies.
Key Responsibilities:- Coordinate the BPO process from start to finish.
- Communicate with real estate agents, clients, and internal teams to gather necessary information.
- Assign BPO requests to qualified agents.
- Track the progress of BPO assignments and ensure they are completed on time.
- Address any discrepancies or issues identified in BPO reports and collaborate with agents to resolve them.
- Maintain accurate records and documentation related to BPO assignments.
- Act as a primary point of contact for clients and Real Estate Agents/Brokers regarding BPO inquiries, updates, and status reports.
The ideal candidate will have 1-4 years of experience in International voice processes and excellent communication skills. This is an office-based role located in Chennai, India.
Required Skills and QualificationsExcellent communication and interpersonal skills are essential for this role.
BenefitsWorking with our team offers a unique opportunity to develop your career in a dynamic and supportive environment.
Additional InformationOur company is committed to providing a workplace that fosters growth and learning opportunities for all employees.
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