eDiscovery Professional

Job Summary

We are seeking a detail-oriented eDiscovery Associate Project Manager to join our team. As an eDiscovery Associate Project Manager, you will play a critical role in ensuring seamless client service through proactive project management, coordination, and execution.

Key Responsibilities:

1. Monitor client and project requirements, communicate routinely with both clients and internal teams to ensure high-quality service delivery.
2. Translate client requirements into operational work requests, track progress, and provide timely updates to stakeholders.
3. Prepare and examine client data for intake, assist in troubleshooting, and resolve issues with delivered or hosted data.
4. Manage review platform tasks (Relativity/DMX) including database management, user requests, creation of layouts/views/fields/choices/highlighting, batch set management, STR execution, and reporting.
5. Provide matter-specific support for privilege logs, media tracking, and project-specific reporting.
6. Maintain continuity of client service between shifts through effective handoffs and updates.
7. Participate in process improvement initiatives to standardize and enhance the client experience.
8. Oversee all aspects of projects from planning to final production, ensuring deadlines and client expectations are consistently met.

Requirements:

• Bachelor's degree or equivalent practical experience.
• Minimum 4+ years in eDiscovery client services or operations.
• Hands-on experience with Relativity; proficiency in Nuix, PowerPoint, Excel, and BI tools is a plus.
• Strong oral and written communication skills with a client-focused approach.
• Demonstrated ability to manage multiple projects simultaneously while maintaining high standards.
• Client relationship management skills with the ability to anticipate needs and proactively manage expectations.
• Quick learner with adaptability to changing industry trends.
• Flexibility to work night shifts and occasionally weekends, aligned with U.S. coverage requirements.