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Release Manager
1 month ago
About the Role:
We are seeking a highly skilled Release Manager to join our team at TravelOperations. As a key member of our Product team, you will be responsible for coordinating cross-functional teams, managing the release lifecycle, and maintaining our high-quality standards.
Key Responsibilities:
- Collaborate with stakeholders on release planning, scope, and timelines.
- Coordinate and project manage release activities across multiple teams, including Development, DevOps, and Customer Success.
- Create a release schedule that encounters development cycles, testing deployment, and customer testing.
- Ensure releases are executed within appropriate times and have minimum impact on customers' business.
- Oversee the deployment of releases into customer's test and production environments, ensuring that all necessary steps are completed accurately and efficiently.
- Work closely with the Development and Customer Success team to ensure that releases obtain quality standards and are thoroughly tested before deployment.
- Review test plans, results, and feedback to identify areas for future improvement.
- Ensure release documentation, procedure, and process are up to date, and accessible to relevant stakeholders.
- Facilitate communication and collaboration throughout the release process. Providing regular updates on status, progress, and key milestones.
- Address any concerns or issues stakeholders raise to management in a timely and transparent manner.
- Address any issues, hotfixes, or incidents that arise during testing and deployment, working with the customer success team for timely resolutions and minimizing impact on the customers.
- Identify opportunities for improvement and implement changes to enhance efficiency, reliability, and quality.
Requirements:
- Overall experience between 5-7 years.
- At least 3+ years of release management experience.
- Degree in Computer Science, Information Technology, or equivalent.
- Experience in planning and managing all release activities.
- Quality Management Experience.
- Effective communication skills in English (verbal and written) are important.
- Strong coordination and interpersonal skills; team player.
- Experience managing SaaS Cloud Application releases.
- Experience with the Dynamics 365 platform and products is an added advantage but not mandatory.
- Project Management skills: Ability to manage multiple priorities without loss of efficiency.
What We Offer:
A unique opportunity to join a progressive work culture with an international mindset, where every idea counts, and opportunities abound.
Thrive in an environment where the pace is fast, but your potential to influence work is even quicker.
An opportunity to work with the latest Microsoft Technologies in collaboration with Dynamics professionals dedicated to customer success.
Enjoy the flexibility to work from wherever suits you best, fostering a healthy work-life balance.
A chance to contribute to a rapidly expanding company that values and celebrates the contributions of its employees.
Experience a dynamic workplace, where team spirit and joy are as integral as productivity.