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DevOps Engineering Manager
3 weeks ago
At Canonical, we're pushing the boundaries of software operations and infrastructure management. Our innovative approach to large-scale IS has led us to pioneer new methods in devops and gitops engineering.
We support the development of Canonical's managed application service offerings and shape the company's vision for next-generation model-driven operations. By automating processes that underpin our business, we create reusable and composable software operations packages that benefit others as well.
With a fully distributed team across EMEA, APAC, and the Americas, you'll lead a team in your time zone and report to a global director who may not be in your time zone.
This role is based in the APAC time zone.
Your Role as SRE Manager
You will need to be a Linux and operations expert, as well as a great manager capable of leading a high-performance team, to excel in this role.
The IS team at Canonical runs the services used by over 60 million Ubuntu users. We automate all of Canonical's production services, embracing model-driven operations. We are part of Canonical's effort to raise the bar on ops technology, encapsulating real-world operational knowledge into reusable and composable software operations packages. We use our real-life operational experiences to contribute to product improvements.
In this fast-paced engineering environment, you will work with the latest technologies from Kubernetes to the kernel. As an SRE Manager, you will be responsible for the operations engineers in your time zone. This includes customer service management, managed services operations, and consistent product improvement engineering. Collaboration with internal customers, product engineering, and development groups is critical to success.
What Your Day Will Look Like
- Lead your team in daily agile devops practices
- Represent the IS team to stakeholders, customers, and internal teams
- Organize, coordinate, and drive internal projects
- Mentor engineers to improve their skills
- Identify and measure team health indicators
- Implement structured engineering and operations processes
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
What We Are Looking For in You
- Drive and a track record of going above-and-beyond expectations
- Proven experience of software delivery using infrastructure as code
- Proven experience managing devops teams for SAAS or similar offerings
- Understanding of testing methodologies and maintainable code quality
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Ability to travel twice a year, for company events up to two weeks long
- An exceptional academic track record from both high school and university
Additional Skills That You Might Also Bring
- Experience with Ubuntu system administration
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
What We Offer Colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Program
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
A World-Class DevOps Challenge
This is a world-class devops and gitops engineering management challenge, bringing together operations management, software engineering, and product development, and team leadership in a single high-value role.