
Design Governance Specialist
21 hours ago
This is a key leadership role responsible for driving revenue growth and performance metrics in our region.
We are seeking an experienced professional to manage business critical initiatives, including product launches, process improvements, and category expansion.
Key Responsibilities:
- Critical Governance & Compliance Management
Ensure adherence to Livspace's SOPs across on-ground teams, including design, execution, vendor, and experience functions. Conduct routine governance checks to identify operational control gaps impacting service quality, timelines, or cost.
- Risk & Non-Compliance Resolution
Monitor and resolve governance risks, including financial, operational, or service quality issues. Proactively address non-compliance or deviations related to internal stakeholders, such as project delays, scope misalignment, or documentation gaps.
- Audit Readiness & Documentation
Maintain all project, partner, and compliance documentation in audit-ready format. Lead monthly/quarterly internal audits across verticals and ensure timely closure of findings.
- Stakeholder & Partner Coordination
Liaise with city ops, design teams, and PMs to reinforce a governance-first mindset. Work directly with partners (design, execution, vendors) to ensure clarity on compliance expectations and accountability.
- Reporting & Escalation Management
Prepare city-level compliance reports and governance scorecards for business reviews. Escalate recurring non-compliances or systemic partner issues to the regional governance lead.
Required Skills & Qualifications:
Bachelor Degree or equivalent degree Or comparable degree in Design. MBA would be an added advantage.
Typically spent at least 6 to 7 years in an interior fit-out business, operating role managing a revenue generating team(s) or selling design products/services through a bunch of designers.
Strong attention to detail and excellent written and oral communication skills and ability to convey business requirements and needs in a clear, concise, and effective manner.
Structured thought process and strong analytical ability, determined to thrive in a fast-paced startup environment.
Strong leadership and people management skills (direct team reporting in past roles a must)
Possesses significant personal and professional drive to continuously improve the standing of Design and Design experience.
Deep understanding of interior fit-out industry, processes, market trends etc.
Strong leadership: Hire, retain, motivate, and look after a diverse team of BMs, TAMs, IDs, LPs etc.
Tracking and training: Training and actively coaching the team on the job. Track strong and weak performance and course correct. Reward appropriately.
Customer empathy: appreciate the nature of the customer problem and be a trustworthy, knowledgeable partner.
Become A Livspace Leader In The Representative Region
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