System Network Specialist
2 days ago
We are seeking a highly skilled and experienced Network Engineer to join our team. As a Network Engineer, you will be responsible for monitoring and reporting alerts from network devices, working on raised tickets, handling fault management with service providers, coordinating with L2 engineers, performing network-related changes, preparing and maintaining reports, and providing escalation support.
Key Responsibilities:- Monitor and report alerts from network devices
- Work on raised and assigned tickets/alerts from the ITSM tool
- Handle fault management with service providers for network-related issues
- Coordinate with L2 engineers for issue resolution and change management
- Perform network-related changes on network devices as per role and accessibility defined in SOP
- Prepare and maintain network-related reports
- Monitor and manage the Bank's network infrastructure (devices, links, etc.)
- Provide escalation support for L1 (Zonal Engineers); escalate issues to L2/L3 engineers if not resolved
- Postgraduate / Graduate / Diploma in relevant field
- Valid CCNA / JNCIA / CCNP Routing and Switching / Security certification
- OEM valid intermediate-level SD-WAN certification
- 3+ years in handling network operations
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
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