Backend Operations Specialist

4 hours ago


Hyderabad, Telangana, India LMV Financial Services Pvt Ltd Full time

Company Overview

LMV Financial Services Pvt Ltd is a leading financial institution with a strong focus on providing affordable loans and insurance services to its customers. The company's mission is to deliver high-quality services and exceptional customer experience, driving customer satisfaction and loyalty.

Job Overview

We are seeking a skilled and dedicated individual to support our life insurance operations team. The successful candidate will play a critical role in ensuring smooth and efficient processing of life insurance policies, handling backend operations tasks, and collaborating with the sales team to resolve customer queries and concerns.

Key Responsibilities

  1. Perform data entry and accuracy checks on life insurance policies
  2. Handle backend operations tasks, including policy issuance, endorsements, and claims processing
  3. Verify and validate policy documents and customer information
  4. Collaborate with the sales team to ensure smooth coordination and timely resolution of customer queries or concerns
  5. Generate reports and maintain data integrity in the backend systems
  6. Assist in resolving customer complaints and escalations in a timely and professional manner

Requirements

  • Bachelor's degree in a relevant field
  • 1-3 years of experience in backend operations, preferably in the life insurance industry
  • Strong knowledge of life insurance products and processes
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks
  • Proficiency in MS Office (Excel, Word, PowerPoint)


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