Collections Specialist

Job Title: Collection Executive

• We are seeking a highly motivated and organized professional to join our team as a Collection Executive.

• You will be responsible for following up with clients via phone, email, or visits to collect outstanding payments.
• Maintain accurate records of customer interactions, payment status, and collection efforts.
• Coordinate with the accounts department to reconcile customer accounts.
• Elevate unresolved issues to senior management with proper documentation.
• Generate daily, weekly, monthly reports on collections performance.
• Negotiate payment plans and ensure compliance with company policies.
• Monitor aging reports and ensure minimal delinquencies.
• Assist in legal recovery proceedings if necessary.

• A minimum of 1-3 years of experience in collections, recovery, or accounts receivable is required.
• Strong verbal and written communication skills are essential.
• Excellent negotiation and persuasion abilities are crucial for success.
• Proficiency in MS Office, Excel, Word, and ERP accounting software is necessary.
• The ability to work independently and manage time effectively is vital.
• A high attention to detail and accuracy in documentation is mandatory.
• Customer-oriented professionals with a professional attitude are preferred.
• A basic understanding of accounting and finance principles is an added advantage.

Education: A Bachelor's degree in Commerce, Finance, Business Administration, or a related field is required.