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20 hours ago
Job Title: ServiceNow Business Analyst
Job Description:As a key stakeholder, collaborate with business partners to collect, document, and prioritize requirements for ServiceNow solutions.
- Analyze business processes and identify opportunities to leverage ServiceNow modules (HRSD, ITSM, ITOM) for process automation and efficiency.
- Translate business requirements into detailed functional specifications, user stories, and acceptance criteria.
- Work closely with developers, architects, and QA teams to ensure accurate solution delivery.
- Lead workshops, demos, and UAT sessions with business users.
- Ensure alignment of ServiceNow capabilities with organizational objectives and compliance requirements.
Business Analysis Expertise: Strong understanding of business processes and requirements gathering methodologies.
Technical Skills: Proficiency in ServiceNow platforms (HRSD, ITSM, ITOM) and experience with Agile development methodologies.
Benefits:Be part of a dynamic and collaborative team that thrives on innovation and cutting-edge technology solutions.
Enjoy a supportive work environment that fosters growth, learning, and employee well-being.
About Us:We are a global digital transformation company that enables businesses to succeed through innovative solutions and expertise.
Our mission is to create value for our clients, employees, and community by delivering exceptional services and products.
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