Frontend Team Leader Position

6 days ago

Bellary, Karnataka, India beBeeFrontend Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

We are seeking an experienced Frontend Support Lead who can effectively manage support tasks, frontend issue resolution, and lead a small team. The ideal candidate should possess strong technical and communication skills, with proven experience in handling support tasks, frontend issue resolution, and team leadership.

Key Responsibilities
  • Understand, analyze, and prioritize frontend-related support tickets.
  • Distribute tasks to team members based on skillset and urgency.
  • Ensure timely resolution and high-quality support delivery.
Technical Expertise
  • Provide hands-on support for issues related to HTML5, CSS3, jQuery, and WordPress.
  • Troubleshoot and debug frontend issues efficiently.
  • Assist team members with complex problems and provide technical guidance.
Team Leadership
  • Lead and mentor a small team of frontend support executives.
  • Monitor progress and provide performance feedback.
  • Ensure adherence to processes and quality standards.
Client Communication
  • Communicate effectively with clients to gather requirements and provide updates.
  • Ensure customer satisfaction with clear, professional correspondence.
Required Skills
  • Strong command of HTML5, CSS3, and jQuery.
  • Proficiency in WordPress (themes & plugins).
  • Excellent verbal and written communication.
  • Analytical and problem-solving ability.
  • Ability to prioritize and manage multiple support tickets.
  • Experience in team coordination and task delegation.
  • Knowledge of basic PHP
Preferred Qualifications
  • Prior experience in a support or ticket-based environment.
  • Knowledge of JavaScript frameworks (React, Angular, Vue) is a plus.
  • Familiarity with project management tools like Trello, Jira, or Zoho.

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