Senior Applications Engineering Lead

3 weeks ago


Bengaluru, Karnataka, India Infineon Technologies Full time
Job Summary

As a Senior Applications Engineering Lead at Infineon, you will be responsible for leading a team of Customer Application Engineers to deliver high-quality technical support and guidance to customers. Your role will involve engaging with customers to understand their technical requirements, providing expert guidance on the selection and implementation of Infineon products, and overseeing technical engagements with key customers. You will also establish and maintain strong relationships with key customers, act as a technical escalation point, and ensure effective communication and resolution of technical issues. In addition, you will define and implement strategic initiatives to optimize the CAE team's performance and enhance customer satisfaction.

Key Responsibilities
  • Lead, mentor, and develop a team of Customer Application Engineers.
  • Engage with customers to understand their technical requirements and provide expert guidance.
  • Oversee technical engagements with key customers and ensure timely resolution.
  • Establish and maintain strong relationships with key customers.
  • Define and implement strategic initiatives to optimize the CAE team's performance.
  • Support customers with product integration, testing, and troubleshooting.
  • Collaborate with internal engineering teams to address customer-specific technical challenges.
  • Act as a technical liaison between customers and internal teams.
  • Provide feedback to internal teams based on customer interactions.
  • Contribute to the creation of technical documentation for customers.
  • Stay updated on industry trends, market requirements, and competitive landscape.


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