US Voice Appointment Specialist
2 days ago
Job Title: US Voice Appointment Coordinator
We are seeking a skilled and detail-oriented professional to coordinate appointment bookings for dental clients in the US.
The ideal candidate will have excellent communication skills, prior experience in handling US-based voice processes, and the ability to work during night and early morning shifts.
- This role involves conducting outbound calls to schedule appointments with clients, ensuring all scheduled appointments align with client preferences and availability.
- Key responsibilities also include maintaining accurate records of calls and appointments, meeting performance targets, and adhering to call scripts and guidelines.
Benefits:
- Split pay structure linked to performance and appointment booking success.
- A dynamic and supportive remote work environment.
To be successful in this role, you should have:
- Excellent spoken English with a professional and clear tone.
- Minimum 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is a plus.
- Reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
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