Site Reliability Engineer-I

2 weeks ago

Noida, Uttar Pradesh, India Innovaccer Full time

About the Role

We are seeking an experienced engineering team member who brings a combination of both Ops/Support and Site reliability experience and most importantly, a “can-do” attitude and strong sense of ownership.

A Day in the Life

  • Production rollout of new releases/emergency patches using CICD pipelines and constantly improving pipelines.
  • Apply strong analytical skills to understand production system metrics, drive change, optimize system utilization and drive cost efficiency.
  • Autoscale/down the platform during peak season scenarios.
  • Understand end to end platform architecture and how to best and fast perform triage/RCA by looking at various data points derived from observability tool chain.
  • You will work towards reducing the number of alerts/escalation to the next level team – dev/devops.
  • You will be part of the 24x7 OnCall Production Support team.
  • You will be responsible for Operating and Managing production and staging cloud platforms, responsible for Ops (executing/automation runbook/SOP/ Maintain up-time/SLA) as well as Site Reliability engineering.

What You Need

Technical

  • Solid experience with at least one of the clouds with an automation focus is MUST - AWS, Azure, GCP. Certification has advantages.
  • Building reliability, scalability, and performance systems in Production. This requires significant engineering experience and risk evaluation.
  • Log/Metrics/Tracing toolchain experience is a MUST to have; strong analytical skills to understand various data points to understand platform behavior/RCA.
  • Hands-on experience with Kubernetes along with Linux is a MUST to have.
  • Programming experience with scripting languages e.g. Python is a MUST.
  • Experience working in a 24x7 Production environment with a process focus is preferred.

Personality Trait

  • Must be able to perform with a cool head under pressure situations without taking any shortcuts during production issues.
  • Collaboration with solid verbal and oral communication skills is very critical to this role.
  • Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts.
  • Strong cross-functional collaboration skills, relationship-building skills, and ability to achieve results without direct reporting relationships.

Preferred Skills:

  • MultiCloud - AWS, Azure, GCP
  • Distributed Compute - Kubernetes (EKS/AKS), Containerization
  • Persistence stores - Postgres, MongoDB
  • DataWarehousing - Snowflake, DataBricks
  • Messaging - Kafka
  • CICD - Jenkins, ArgoCD, GitOps
  • Observability - ElasticSearch, Prometheus, Grafana, Jaeger, NewRelic etc.

Here's What We Offer

  • Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
  • Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
  • Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
  • Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
  • Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
  • Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices

About Innovaccer

Innovaccer Inc. is the data platform that accelerates innovation. The Innovaccer platform unifies patient data across systems and care settings and empowers healthcare organizations with scalable, modern applications that improve clinical, financial, operational, and experiential outcomes. Innovaccer's EHR-agnostic solutions have been deployed across more than 1,600 hospitals and clinics in the US, enabling care delivery transformation for more than 96,000 clinicians, and helping providers work collaboratively with payers and life sciences companies. Innovaccer has helped its customers unify health records for more than 54 million people and generate over $1.5 billion in cumulative cost savings. The Innovaccer platform is the #1 rated Best-in-KLAS data and analytics platform by KLAS, and the #1 rated population health technology platform by Black Book. For more information, please visit .

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