Global Ticketing Specialist

7 days ago


Gurgaon, Haryana, India Nityo Infotech Services Pte. Ltd Full time
The Global Ticketing Specialist plays a crucial role in managing international travel arrangements for corporate clients. Key responsibilities include:

Flight Booking and Ticketing:
Using Amadeus GDS, this specialist searches for flights, makes reservations, and issues tickets. Accuracy in ticket issuance is essential, including fare rules, ticketing deadlines, and payment processing.

Customer Service:
This specialist provides high-quality service to corporate clients, addressing their travel needs and preferences. Offering travel advice, including the best routes, fares, and travel options, is also a key responsibility. Handling client inquiries and resolving issues promptly and efficiently is vital to success in this role.

Travel Coordination:
The Global Ticketing Specialist coordinates with airlines, hotels, car rental agencies, and other travel service providers to manage group travel arrangements. Ensuring travel arrangements comply with corporate travel policies is critical to success in this role.

Compliance and Risk Management:
This specialist ensures compliance with international travel regulations, including visa and passport requirements. Monitoring travel advisories and alerting clients to potential travel risks is also essential.
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