Senior Cloud DevOps Engineer Leader

2 weeks ago


Pune, Maharashtra, India Roche Full time
The Cloud DevOps Engineering Team

The Cloud DevOps Engineering team at Roche serves our internal customers and IT partners globally, designing, building, and operating modern distributed systems on public and private cloud infrastructure across Europe, NALA, and APAC.

As an Expert Cloud DevOps Engineer, you will lead a Cloud DevOps team and oversee day-to-day managed services for customer environments, including customer service management, managed services operations, and consistent product improvement engineering.

Key Responsibilities
  1. Technical Expertise: Lead local teams and collaborate with global teams on technical decisions, deliverables, and priorities.
  2. Continuous Improvement: Identify and propose activities in technical, teamwork, collaboration, and process areas.
  3. Team Health Indicators: Identify and measure team health indicators.
  4. Reporting and Analysis: Consult with leaders and employees to build and produce reports using query and flexible reporting tools, addressing business needs and identifying opportunities for efficiencies and improvements.
  5. Disciplined Engineering and Operations: Implement disciplined engineering and operation processes.
  6. Stakeholder Representation: Represent the Cloud DevOps Engineering team with respect to stakeholders, customers, and external teams.
  7. Priorities and Deliverables: Ensure the Cloud DevOps Engineering team focuses on priorities, milestones, and deliverables as per the direction of the product management team.
  8. Technical Support: Support the Cloud DevOps Engineering team on technical decisions.
  9. Customer Deployments: Meet SLAs on customer deployments in a global environment.
  10. Managed Services: Oversee managed services in a consistent and timely manner.
  11. Service Reliability: Be part of the technical solution team focusing on maintaining services once they are live, measuring and monitoring availability, and overall system health, and improving the reliability of the IT Infrastructure.
  12. Collaboration and Design: Collaborate with clients, other IT departments, and managed service suppliers in the design and delivery of complex cloud IT solutions.


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