Senior IT Manager

7 days ago


Ahmedabad, Gujarat, India Bankai Infotech Full time

**Job Summary**

A senior IT manager is responsible for overseeing the management and maintenance of Bankai Infotech's information technology infrastructure.

  • System Administration: Administering and managing operating systems, configuring, troubleshooting laptop/desktop issues, managing user accounts, emails and permissions, and monitoring system performance and reliability.
  • Software and Application Management: Managing the installation, configuration, and maintenance of software applications used by Bankai Infotech. This includes implementing updates, patches, and security measures, as well as troubleshooting application issues.
  • Microsoft 365 Administration: Overseeing the configuration, deployment, and management of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, Teams, and other related applications.
  • End-User Support and Training: Providing technical support and training to end-users on Microsoft 365 applications and features. Assisting users with configuration, troubleshooting, and usage guidance to maximize productivity.

Required Skills and Qualifications

  • This role requires in-depth knowledge of Microsoft 365 technologies, strong problem-solving skills, and the ability to collaborate with cross-functional teams.
  • Excellent communication and documentation skills are essential for providing effective support and training to end-users.


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