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Tech Support Specialist
1 week ago
As an Atlassian Tech Support Specialist at Inspire Brands Hyderabad Support Center, you will provide services primarily for the Technology team. Your responsibilities may include troubleshooting support queue topics such as access issues, Atlassian account setup questions, and application-specific questions. You will also interact with other Information Security and Infrastructure DevOps teams to facilitate user setup and configuration.
Key Responsibilities
• Troubleshoot support queue topics
• Provide technical support for Atlassian products
• Collaborate with cross-functional teams
• Develop improved project templates for different Jira user groups
• Maintain and align with leadership on a roadmap for larger improvements
