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Maritime Operations Coordinator

2 weeks ago

Delhi, Delhi, India Marcura Full time

About the Company:

Marcura is a leading provider of digital solutions for the maritime industry. Our mission is to revolutionize digital processes and create innovative solutions that make a real-world impact.

We achieve this by putting our customers first and creating cutting-edge products that empower maritime professionals to focus on more strategic, rewarding work.

Our team is diverse, dynamic and dedicated to driving forward a more efficient, tech-enabled future in maritime.

We're proud of our progress in diversity, particularly in increasing gender representation in a traditionally male-dominated industry.

At Marcura, we believe in hiring exceptional people and fostering a workplace where everyone can thrive.

About the Job:

This is an exciting opportunity to join our ambitious team as a DA Processing Officer. You will be responsible for ensuring the processing of DAs is accurate and efficient.

Your day-to-day tasks will include:

  • To ensure the PDA submitted by the agent is moved to the Operator with accuracy and justification of costs
  • To ensure all costs on the FDA are accurate, justified and any cost deviation fully explained
  • To use all tools available to process the DAs – the tools should be used to ensure accuracy and efficiency is maintained and/or improved
  • To read and understand emails received in assigned mailboxes and take action as appropriate
  • To ensure a focus remains on reducing the time spent by both Vessel operators and Agents in the process
  • To provide feedback loop for process gaps / improvements

Requirements:

  • A minimum of 2 years in a shipping company
  • 2+ years' experience in DAs
  • The ability to understand the terminology and event of a port call, and link that to invoices / costs which have incurred in a DA
  • Good written skills with the ability to clearly explain reasons for variance in cost and why certain costs are included/excluded in a DA
  • Good communication skills with regards to approaching Agents / Vessel Operators for clarification where required
  • You have shipping related education
  • Ideally, you have worked with vessel operations
  • You have experience from a shipping Agency
  • Good knowledge of written & spoken English
  • You are interested in technology and digital systems