Process Associate Role in Banking Operations

6 days ago


Gurgaon, Haryana, India IGT Solutions Full time

Job Summary

The Process Associate for Banking Operations will support various functions within the banking process, including transaction processing, customer service, and compliance. This role involves ensuring accurate and efficient handling of banking transactions and providing high-quality service to customers.

Key Responsibilities

  • Assist customers with inquiries, account issues, and transaction-related questions. Provide prompt and professional support to resolve issues.
  • Accurately input and update customer information and transaction details in banking systems. Ensure data integrity and confidentiality.
  • Adhere to banking regulations, policies, and procedures to ensure compliance and minimize risk.
  • Generate and review transaction reports, account statements, and other documentation as required.

Eligibility

Experience required: 0-4 years. Qualification: Graduate freshers or experienced both can apply.

Excellent communication skills are required for this role.

IGT Solutions is an equal opportunity employer and maintains a non-discriminatory environment free from intimidation, harassment, or bias.


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