Director of Project Management Office
4 weeks ago
As the Director of Project Management Office at MaxVal, you will oversee the implementation of our products for clients, ensuring consistency and quality across software implementation projects. Your responsibilities will include strategic planning and governance, leadership and team management, project portfolio oversight, stakeholder management, project planning and execution, client relationship management, risk management, quality assurance, change management, vendor management, performance monitoring and reporting, documentation, resource management, mentorship and coaching, and continuous improvement.
Key Responsibilities:
- Develop and implement project management standards, methodologies, and processes to ensure consistency and quality across software implementation projects.
- Provide leadership and direction to the team of project managers responsible for software implementation projects.
- Oversee the planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within budget, and to the satisfaction of clients.
- Manage client expectations, address concerns, and ensure a positive client experience.
- Identify, assess, and mitigate risks associated with software implementation projects.
- Ensure that the software implementation meets quality standards and client requirements through thorough testing, validation, and quality assurance processes.
- Develop and implement change management strategies to facilitate the adoption of the new software by clients.
- Manage relationships with external vendors, contractors, or consultants involved in software implementation projects.
- Monitor and report on the performance of software implementation projects, including progress against milestones, budget utilization, and client satisfaction.
- Oversee the documentation of software implementation project activities, including requirements, design decisions, test results, and user manuals.
- Oversee resource allocation across multiple implementation projects, ensuring that project managers have the necessary resources to deliver projects successfully.
- Provide mentorship, coaching, and professional development opportunities to project managers within the team.
- Drive a culture of continuous improvement within the project management team, encouraging innovation, sharing of best practices, and learning from project experiences.
Requirements:
- Hands-on experience in Project Management using both Waterfall and Agile methodology (15+ years).
- Good understanding of cloud-based software implementation.
- Experience in handling fixed price projects and managing scope creep and resources.
- Excellent verbal and written communication skills.
- PMP Certification is mandatory.
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