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Virtual Assistant Night Shift Professional

3 weeks ago

Mohali, Punjab, India ConnectedStars Full time

Join our network of professionals at ConnectedStars, where we work together to drive business success. As a Business Development Manager/Virtual Assistant Night Shift, you will be responsible for managing administrative tasks, scheduling appointments, handling emails, and providing exceptional customer support. In addition to these core duties, the ideal candidate will also be involved in database management, social media coordination, and supporting digital marketing initiatives.

Key Responsibilities Include:

  1. Managing emails, calendars, and appointment scheduling to ensure seamless communication and productivity.
  2. Providing top-notch customer support via phone, chat, and email to deliver an outstanding customer experience.
  3. Maintaining business databases and conducting data entry to ensure accurate records and informed decision-making.
  4. Coordinating social media updates and basic content management to enhance brand visibility and engagement.
  5. Generating reports and supporting digital marketing efforts to drive business growth and improvement.
  6. Engaging in outbound calls (cold calling) and following up with clients to foster strong relationships and expand opportunities.

Necessary Qualifications:

  • A strong background in administration, with proficiency in email management, scheduling, and cold calling.
  • The ability to work flexible hours, including night shifts, to align with U.S. business hours.
  • Exceptional communication skills, both written and verbal, to effectively interact with clients and colleagues.
  • A high degree of organization and attention to detail, with excellent time management skills to prioritize tasks and meet deadlines.
  • Proficiency in Microsoft Office and other productivity tools, such as Google Suite and CRMs.
  • Prior experience as a Virtual Assistant or in a related field is a significant advantage.